BDIM 2010 International Workshop on Business-driven IT Management

5th IEEE/IFIP International Workshop on Business-driven IT Management (BDIM 2010) In conjunction with NOMS 2010
12th IEEE/IFIP Network Operations and Management Symposium
Osaka International Convention Center, Osaka, Japan, April 19th, 2010

The fifth edition of the BDIM workshop builds on the success of the first four editions, that were held in conjunction with NOMS 2006, IM 2007, NOMS 2008, and IM 2009. BDIM 2010 aims to continue building the community of researchers in business-driven IT management by inviting complete, original, unpublished contributions in the following, or related topic areas:

Topic Areas

Models for measuring/estimating business-IT alignment

-Models for IT faults and performance degradations
-Data mining techniques for impact model construction
-Modeling of business operations and their relationships to IT -Modeling of business strategies and their relationships to IT
-Modeling IT risk and IT-related business risk- Software tools for Business-driven IT management

-Semantic web models for business-IT alignment

Decision support for IT Management from a business perspective

-Business-driven IT optimization problems
-Business-driven IT planning and decision-making
-IT actions to enhance/optimize business performance

Automation for IT Management from a business perspective

-Adaptive/autonomic computing from a business perspective
-Automated IT management solutions from a business perspective

Business Objectives, Processes and SLM

-Business process modeling for IT management
-Business-driven Service Level Management
-Business-driven dynamic provisioning
-Business-driven inventory management
-Business continuity management and its impact on IT
-Accounting, Billing, Chargeback and linkages to business objectives -IT Governance, ITSM, COBIT
-Business objectives and their impact on new IT paradigms like utility/grid computing

Case studies in Business-driven IT management (in e-commerce, messaging, ?)

-E-commerce, e-business and relation to IT infrastrcutures
-Services infrastructures and QOS concerns (MTBF, MTTR, Response times, latency etc) that have customer impact


We are seeking submissions for full papers (8 pages on 2-columns IEEE style) and short papers presenting position statements or preliminary results on relevant work (4 pages on 2-columns IEEE style). All selected works will be included in the IEEE Xplore Digital Library.

Submissions are to be uploaded at

Important dates

-Submission deadline: January 11, 2010
-Notification of acceptance: February 8, 2010
-Final camera-ready papers due: February 19, 2010
-BDIM2010 Workshop: April 19, 2010

Organizing Committee

Workshop co-chairs

-Claudio Bartolini (HP Labs, USA)
-Kamal Bhattacharya (IBM Research – India)
-Jacques Sauvé (UFCG, Brazil)

Publicity chair

-Carlos Becker Westphall (USFC, Brazil)

Program committee

Alexander Keller, IBM Global Technology Services, USA
Issam Aib, University of Waterloo, Canada
Arosha Bandara, The Open University, UK
Michael Brenner, MNM Team, Technische Universität München, Germany Mark Burgess, Oslo University College, Norway
Sandro Etalle, University of Twente, The Netherlands
Sven Graupner, HP Labs, USA
Lundy Lewis, Southern New Hampshire University, USA
Heiko Ludwig, IBM T.J. Watson Research Center, USA
Hanan Lutfiyya, University of Western Ontario, Canada
Christian Mayerl, Materna GMBH, Germany
Antão Moura, Universidade Federal de Campina Grande, Brazil
José Augusto Oliveira Neto, Vivo, Brazil
Luciano Paschoal Gaspary, UFRGS, Brazil
Maher Rahmouni, HP Labs, USA
Rodrigo Rebouças de Almeida, UFCG, Brazil
Thomas Schaaf, MNM Team, Technische Universität München, Germany Thomas Setzer, Technische Universität München, Germany
Sharad Singhal, HP Labs, USA
John Strassner, Pohang University of Science and Technology (POSTECH), Korea Rep. Vladimir Tosic, NICTA, Australia
David Trastour SAP Research, France
Christopher Ward, IBM T.J. Watson Research Center, USA
Lisandro Zambenedetti Granville, UFRGS, Brazil

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